The terms and conditions of sale set out below (“Terms and Conditions of Sale”) apply to all sales and deliveries made for the products of info@cafassogioielli.it (the “Seller”) by the Maurizio Cafasso, with registered office in Via II Traversa Orefici 10, Naples, 80133, VAT number 03510161213. (the "Supplier", as defined below). These Terms and Conditions of Sale must be carefully examined by the Buyer before completing the remote purchasing procedure. By placing an order, the Buyer accepts these Terms and Conditions of Sale and undertakes to observe them in his relations with the Supplier, who does not consider himself bound by conditions other than these.
1. Definitions
The term "online sales contract" means the sales contract relating to tangible movable goods from the Seller to the Buyer within the scope of a remote selling system via electronic tools, organised by the Supplier.
The term "Purchaser" refers to the consumer, a natural person who makes the purchase referred to in this contract, for purposes not related to any commercial or professional activity carried out.
The term "Supplier" means the entity that carries out the sale of the goods which are the object of this contract.
2. Identification and obligations of the parties
Supplier: the goods covered by these general conditions are put up for sale via a system of telematic tools organised by Maurizio Cafasso, with registered office in Via II Traversa Orefici 10, Naples, 80133, VAT number 03510161213. , email info@ cafassogioielli .it, which manages the cafassogioielli.it website.
Buyer: expressly declares that the purchase is being made for purposes other than the commercial or professional activity carried out and undertakes not to trade in the purchased goods.
3. Object and conclusion of the contract
With this contract, respectively, the Supplier sells and the Buyer purchases remotely via telematic tools only the tangible movable goods indicated and offered for sale on this Site.
The contract between the Supplier and the Buyer is concluded exclusively through the Internet by the Buyer accessing the address of this Site, where, following the procedures indicated, the Buyer will formalize the proposal for the purchase of the goods offered for sale.
The purchase contract is concluded by means of an irrevocable order by the Buyer by completing and sending the order form online, which will be displayed on the order summary web page, printable, which contains the details of the person placing the order and the order, the price of the goods purchased and the shipping costs, the payment methods and terms, and the address where the goods will be delivered. When the Supplier receives the order from the Buyer, it will send a confirmation email and/or display a printable confirmation and order summary web page, which also contains the data entered by the buyer in the order form. The contract is considered perfected and effective between the parties only with the execution of the order and the issuance of the relevant invoice or sales note, with the Supplier having the possibility, up until that moment, to refuse the order.
Specifically, each order submitted constitutes an offer to purchase the Supplier's products. Orders are subject to availability and acceptance by the Supplier, who may, at any time and at its sole discretion, refuse to accept the Buyer's order, including, for example, in cases where:
- orders cannot be fulfilled due to an error in the information provided by the Buyer, for example when providing: insufficient or incorrect payment information, incorrect billing information; insufficient or incorrect delivery address information – in this regard, the Buyer is kindly requested to note that the Supplier does not send products to PO boxes; or misleading information;
- an error has occurred on the site relating to the products ordered, for example an error relating to the price or description of the products as shown on the site;
- the products ordered are no longer available on the site.
In such cases, the Buyer will only be entitled to a full refund of the price paid and to no further compensation.
The invoice or sales note will be issued by Maurizio Cafasso, with registered office in Via II Traversa Orefici 10, Naples, 80133, VAT number 03510161213 in paper form and inserted inside the package containing the products ordered.
4. Payment and refund methods
The Supplier accepts only advance payment for the products ordered by means of the main Credit Cards (Mastercard and Visa circuits), PayPal and Bank Transfer. The credit card data is managed directly by PayPal or by other banks, specialized in the management of online payments; PayPal data is managed directly by PayPal. The information is encrypted using latest generation encryption systems that prevent its use by third parties and is sent directly to the bank. The Supplier reserves the right to make a request to the bank that issued the card to verify the authenticity of the ownership of the card itself or to PayPal in the event of problems. At the end of this verification, in the event of a positive outcome, the procedure will proceed to conclude the contract and deliver the order placed, if there are no further impediments. Any refund to the Buyer, if he is entitled to it, will be credited by reversing the payment with the credit card or PayPal, within a maximum of 30 days. from the date on which the Supplier became aware of the cause that generates the right to reimbursement.
5. Delivery times and methods
The Supplier will deliver the ordered products via express courier for deliveries in Italy, or equivalent for deliveries in Europe and the rest of the world. Order processing times may vary, from the same day as the order to a maximum of 3 working days, within which the invoice or sales note will be issued and the order will be accepted, with the start of its execution. In the event that the Supplier is unable to ship within said timeframe, the Buyer will be promptly notified by email, indicating the timeframe within which the order will be processed. Delivery times may vary depending on the country of destination and other factors not directly controllable by the Supplier and not attributable to it.
6. Shipping and delivery costs
The Supplier ships the goods worldwide.
In EC member countries, shipping is done with the DDP (Delivery Duty Paid) formula, so in these destinations the goods will arrive directly at the place of delivery indicated without having to pay additional sums in addition to what was already paid at the time of sending the order, as the price calculation already includes any shipping costs. Shipping costs will be indicated and calculated in the purchase procedure before the order is forwarded by the Buyer and also included in the web page summarizing the order placed.
For all other countries, the DDU (Delivery Duty Unpaid) formula is used, so the courier may present a separate invoice with which it requests the payment of duties and taxes required by local authorities. In the event that the amount of such expenses is known or knowable by the Supplier, the latter at the time of purchase may inform the Buyer of the relative amount or may provide instructions for calculating them. In any case, the Buyer who resides in a country that is not part of the EC is advised to inquire about local taxes and duties before placing an order with the Supplier.
7. Supplier insurance and liability
The Supplier insures the products against theft and accidental damage from the moment of delivery to the carrier until they reach their destination. The risk of loss or damage to the goods remains with the Supplier until the Buyer or a third party designated by him physically takes possession of the goods.
8. Prices
All sales prices of the products displayed and indicated on this website are expressed in different currencies depending on the country of destination of the goods selected by the Buyer (the country of destination of the goods is automatically set by the system with the geolocation of the visitor. The visitor can in any case change the country of shipment at any time) and constitute an offer to the public pursuant to art. 1336 of the Civil Code, are inclusive of VAT and any other tax for what concerns delivery within the territory of a country of the EC. With regard to shipping costs, taxes and customs duties, please refer to point 6) above. The prices indicated for each of the goods offered to the public are valid until the order is forwarded and are indicated on the order summary web page. Therefore, the prices and conditions may be changed by the Supplier at any time and for the Buyer, what appears on the order summary web page will be valid.
9. Product Availability
The Supplier ensures, through the telematic system used, the processing and fulfillment of orders without delay. If an order exceeds the quantity existing in the warehouse, the Supplier, via e-mail, will inform the Buyer whether the good is no longer bookable or what the waiting times are to obtain the chosen good, asking whether he intends to confirm the order or not. The Supplier's computer system confirms the registration of the order as soon as possible by sending the user a confirmation by e-mail, which does not create any legal obligation, as it is simply a summary of the order.
10. Limitations of liability
The Supplier assumes no responsibility for disruptions attributable to force majeure, in the event that it is unable to execute the order within the timeframes set out in the contract. The Supplier cannot be held liable towards the Buyer, except in the case of willful misconduct or gross negligence, for disruptions or malfunctions connected to the use of the internet outside of its control or that of its sub-suppliers. Furthermore, the Supplier will not be liable for damages, losses and costs incurred by the Buyer as a result of failure to execute the contract for reasons not attributable to it, the Buyer being only entitled to a full refund of the price paid. The Supplier assumes no responsibility for any fraudulent or illicit use that may be made by third parties of credit cards, at the time of payment for the products purchased, if it demonstrates that it has adopted all the ordinary precautions possible at the time and based on ordinary diligence.
11. Liability for defects, proof of damage and compensable damages: the obligations of the supplier
The Supplier may not be held liable for the consequences arising from a defective product if the defect is due to the conformity of the product, to a mandatory legal provision or to a binding provision, or if the state of scientific and technical knowledge, at the time the manufacturer put the product into circulation, did not yet allow the product to be considered defective. No compensation will be due if the injured party was aware of the defect of the product and of the danger resulting from it and nevertheless voluntarily exposed himself to it.
12. Guarantees and assistance methods
The Supplier is liable for any ascertained defect or fault of the product attributable to him provided that such defect or fault has been reported by registered letter with return receipt to the address
Maurizio Cafasso, with registered office in Via II Traversa Orefici 10, Naples, 80133, VAT number 03510161213. , or sent by e-mail to info@ cafassogioielli .it within eight days of delivery. The complaint is not necessary if the seller has acknowledged the existence of the defect or has hidden it.
With regard to the guarantees of conformity of the products purchased, the legal guarantees provided by law are also applicable to the sale of the products regulated by these general conditions. In the event of non-conformity of the products delivered, articles 129, 130 and 131 of the Consumer Code will therefore apply.
13. Buyer's obligations
The Buyer undertakes to pay the price of the purchased goods within the time and manner indicated in the Contract. The Buyer undertakes, once the online purchase procedure has been concluded, to print and save the web page containing the order data. The information contained in this contract has, moreover, already been viewed and accepted by the Buyer, who acknowledges this, as a link to this web page is shown at the time of finalizing the order.
14. Right of withdrawal
The Buyer has the right to withdraw from the contract stipulated, without any penalty and without specifying the reason, within the term of 21 (twenty-one) days, starting from the date of the order. In any case, in the event of any late deliveries, the Buyer is guaranteed a term of 14 days from receipt of the product to make the withdrawal. If the Buyer decides to exercise the right of withdrawal, he must notify the seller by sending an email to info@ cafassogioielli .it. Returns of custom-made or personalized items are not accepted.
The costs of returning from the Italian territory to the Supplier are borne by the Supplier. If the return is shipped from a foreign country, the costs of returning to the Supplier are borne by the Buyer only if the product has manufacturing defects.
The Supplier will refund the amount due to the Buyer (equal to the amount paid for the purchase of the product) following the withdrawal within 30 (thirty) days from receipt of the withdrawal notice provided that within this period the goods have been returned in their original conditions. The Buyer must send the returned goods to the following address: Maurizio Cafasso, with registered office in Via II Traversa Orefici 10, Naples, 80133
15. Contract storage methods
Pursuant to art. 12 of Legislative Decree 70/03, the Supplier informs the Buyer that each order placed is stored in digital form on the server where the Site resides according to confidentiality and security criteria.
16. Communications and complaints
Written communications addressed to the Supplier and any complaints will be considered valid only if sent to the address
Maurizio Cafasso, with registered office in Via II Traversa Orefici 10, Naples, 80133, or sent by e-mail to info@ cafassogioielli .it. The Buyer indicates in the registration form his/her residence and domicile, telephone number or email address to which he/she wishes the Supplier's communications to be sent.
17. Dispute resolution and applicable law
For all disputes arising from this contract, if the Parties intend to bring the matter before the ordinary Judicial Authority, the competent Court is that of the place of residence of the Buyer.
This contract is governed by Italian law.
18. Duration and effectiveness of contractual conditions
Confirmation of the order implies acceptance of these general conditions by the Buyer.
These conditions may be updated or modified directly by transcribing the new rule on this Site. The modification or update will be valid and effective for orders that have not yet been entered and for which the web page summarizing the order data has not yet been displayed and printed.